Frequent Questions

It’s been several weeks since I applied for Firm certification and I haven’t received my certificate yet. What do I do?

Question

It’s been several weeks since I applied for Firm certification and I haven’t received my certificate yet. What do I do?

Answer

Approvals are sent by email, and occasionally these messages are end up in your junk or spam email folder. Check in your Junk or Spam folders for an email from lead.paint@epa.gov.

 

Firms can check the status of their certification application, download a copy of a recently issued certificate, or retrieve their customized Lead program logo online on EPA’s E-Enterprise portal. To access this service, goto EPA's E-Enterprise portal, select “Exchange Network”, then login using your CDX user ID and password. Once logged in go to  the “Progress Tracker” section for your firm information.

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